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“IT”‘s Complicated

Are you frustrated by IT, and IT Support seems to be a growing list, or black hole of things that struggle to be resolved? As businesses grow, so does the stack of applications, tools, processes and supporting infrastructure.  It’s not uncommon to hear IT teams and management saying they do not have enough resources or […]

When do you Celebrate Project Success?

Bottles of Champagne in a trophy

One of the technology projects I’m currently managing is nearing ‘go-live’ and I’m working with the client team to complete user acceptance testing and get the inevitable test issues resolved. This project has been a bit of a hard slog and the project team is feeling a bit demoralised and just want to go back to […]

Using Technology to drive change

“The number one benefit of information technology is that it empowers people to do what they want to do. It lets people be creative. It lets people be productive. It lets people learn things they didn’t think they could learn before, and so in a sense it is all about potential.”   Source: Steve Ballmer, Microsoft […]

How technology can help with employee engagement

In my last post I described The Lamberhurst Employee Engagement Wheel which recognises that the question ‘are your employees engaged?’ is somewhat meaningless unless you also ask ‘engaged with what?’  The wheel identifies 11 facets of the business and poses the key employee engagement question for each one. The segment titled ‘IT – intranet, work […]