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Solitaire Consulting launches Non-Executive Management service

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Solitaire Consulting has launched a new service to provide non-executive management services to new and existing clients in Jersey and overseas. A non-executive manager (NEM) provides operational advice and guidance on an ongoing, but part time or ad-hoc basis.  Unlike the non-executive director (NED), who works at board level and forms part of a firm’s […]

NEWS: Launch of PragmaticChange

I am pleased to announce news of a new venture I have co-founded, called PragmaticChange. PragmaticChange is a collaboration of independent and established consulting professionals across the UK, Ireland and Channel Islands.  We are currently eight members, but are looking to grow over the coming months. We believe that by working together to combine our talents and […]

Document management & workflow

Before reading any further, please consider the two questions below: Do you use, or considering to use, an electronic document or content management system (often known as EDM, DMS or ECM)? Do you use, or considering to use, any form of workflow or business process management (BPM) software? If you have answered ‘No’ to both questions then […]

Fix the Root Cause not the Symptoms!

I spend a lot of my time in a wide range of businesses helping them to identify and implement measures to improve performance.  These types of assignment generally start with a review of the current state of affairs (the ‘as-is’ situation).  Whether I am working with operational processes, technology, organisational structure or governance, a consistent theme is that the […]

Case Study: Law Firm Preparing for High Growth

Photo of a set of scales and a gavel

The Client A law firm specialising in intellectual property within emerging markets.  They have a global client base of high profile bluechip companies.  The firm has approximately 400 staff with offices throughout Africa. The Problem Following some changes within the Senior Management Team, including the appointment of a new Managing Director and Chief Operating Officer, […]

Effective Use of Technology Seminar 2014

Last week I presented at two business seminars in the Channel Islands, hosted by MBS Business Solutions.  The focus of the presentations was on how technology, in particular Document Management, can help solve the key problems being faced by businesses in 2014.  A copy of my presentation is available for download, by clicking the link […]

BPM Power 50: Top Business Process Management Blogs

I’ve learned this week that my blog has been included in the BPM Power 50 as one of the top business process management blogs.  This is a great accolade and one I am very proud of.  I try to ensure that my blog posts, whether they are about change management, process improvement or process management […]

Case Study: Business Process Review using Lamberhurst 4Sight

I’ve written up this case study to demonstrate the use of the Lamberhurst 4Sight process in conducting a business process review.  I used this very successfully during a recent overseas project.  It helped to provide focus for the stakeholders and qualitative evidence to back up the recommendations for change. The Company One of the largest […]

Regulatory Change – Clearing the Fog & Considering Conduct

I’m pleased to promote my Colleague, Rachel Whitehouse from The Lamberhurst Corporation, who has written this article on the subject of regulatory change in the financial services industry. by: Rachel Whitehouse, MBA (Cantab.), MA (Oxon.), FIC (Fellow Institute of Consulting) Change is underway in the financial services industry in response to pressure from the regulators […]

Business Improvement Masterclass – Running an Efficient and Effective Business

This is intended to be the first of a series of Business Improvement Masterclasses being held exclusively for members of Genuine Jersey.  Paul Every will be presenting on the subject of “Running an Efficient and Effective Business”.  The objective of the session will be to define what efficient and effective means for delegates’ particular business, […]