Solitaire Consulting has access to trained and experienced mediator, Tim Rogers, Senior Associate Consultant. In this article Tim outlines what mediation is and how it can become and important part of the change management and technology implementation process. We will use a typical example, of a client requirement being misinterpreted by a supplier and leading […]
Technology
Trust & Corporate Services Software Update
In this post I’m providing a mid-year update on core administration software (aka ERP systems) serving the Trust & Corporate Services (TCSP) market. This market is an important but niche area of financial services, heavily regulated and traditionally ‘behind the curve’ when it comes to investments in technology – certainly when comparing to other areas […]
MBS Receives Accreditation for Information Security
Solitaire Consulting’s partner, MBS has received the ISO 27001 accreditation for information security. ISO 27001 is the international standard that lays out the specifications for implementing an information security management system (ISMS). It is relevant for all businesses and addresses the security of information held by an organization in whatever form it is held. It […]
Understanding IT Systems Change (Part 4 of 4)
In this final article in my series on IT systems change, I will discuss how you can best work with your technology providers to ensure a successful systems implementation. Previous articles in the series can be found by clicking these links: >>> Understanding IT Systems Change Part 1 – Context and initiation <<< >>> Understanding IT Systems Change […]
Understanding IT Systems Change (Part 3 of 4)
This is the third of a series of articles on understanding IT systems change. In this article I will discuss the importance of continuing the change management effort once the new system has gone live. Read the first two articles in the series here: >>> Understanding IT Systems Change Part 1 – Context and Initiation […]
Understanding IT Systems Change (Part 2 of 4)
In this second of a series of articles on understanding IT systems change, I will discuss the importance of considering the change management aspects of your project continuously throughout its implementation Read the first article here: >>> Understanding IT Systems Change Part 1 – Context and Initiation <<< Let’s assume that you have selected a […]
