As we wind down this week, I’d like to use this post to briefly reflect on my year. Before I do that, in this my last post of 2021, I’d like to take this opportunity to thank all my clients, partners, family, friends, and of course everyone else who takes the time to read my […]
Transformational change
Using Mediation to Resolve Disputes
Solitaire Consulting has access to trained and experienced mediator, Tim Rogers, Senior Associate Consultant. In this article Tim outlines what mediation is and how it can become and important part of the change management and technology implementation process. We will use a typical example, of a client requirement being misinterpreted by a supplier and leading […]
Change Management Tools: Kotter’s 8 Step Process
Kotter’s 8 Step process for leading change is perhaps the most widely known model for tackling change in an easy step-by-step approach. It is also the tool we use when implementing new technology systems or to support a digital transformation process. I will not go into the model in great detail because there are plenty […]
Are you suffering from Technical Debt?
In this post I explore the concept of Technology or Technical Debt and how best to manage it, using my experience in the wealth management sector. I’ll also provide Solitaire Consulting’s advice on how to deal with technology debt and how best to minimise it. In its purest form Technical Debt is a concept in software development that […]
Understanding IT Systems Change (Part 4 of 4)
In this final article in my series on IT systems change, I will discuss how you can best work with your technology providers to ensure a successful systems implementation. Previous articles in the series can be found by clicking these links: >>> Understanding IT Systems Change Part 1 – Context and initiation <<< >>> Understanding IT Systems Change […]
Understanding IT Systems Change (Part 1 of 4)
In this first of a series of four articles on implementing a new business system I will be discussing the importance of understanding the context of change in the organisation, and how to go about establishing the right framework to undertake a significant system implementation project. Given that you are already here looking at this blog […]
