Solitaire Consulting launches Non-Executive Management service
Solitaire Consulting has launched a new service to provide non-executive management services to new and existing clients in Jersey and overseas. A non-executive manager (NEM) provides operational advice and guidance on an ongoing, but part time or ad-hoc basis. Unlike the non-executive director (NED), who works at board level and forms part of a firm’s […]
Laserfiche 10 Released
Six members of the team from, Solitaire Consulting partner, MBS Business Solutions recently attended the Laserfiche Empower 2016 conference held in the Long Beach convention centre, California. The Laserfiche conference is an annual event that includes 100’s of classes and networking events. These classes include technical training, new product roadmaps and industry use cases where like […]
Reflections on a year of change
Here we are again at the end of another year, which marks the end of my 9th full year in business. I’m not sure where all that time went! I’m going to use this final post of 2015 as an opportunity to reflect on what has gone well, what I need to improve and my personal […]
Is Your Business Getting the Best out of Technology?
One of the problems with the question I have posed in the title of this post, is that ‘best’ can be very subjective. In this context, unless you know what you can achieve with technology it is impossible to know whether your business is getting the best from its technology or not. So, let’s explore that […]
Outsourcing – opportunity or threat?
This article will examine the case for outsourcing in the specific context of smaller markets such as the International Financial Centres (IFCs) in the Channel Islands, Switzerland and Caribbean. These centres are characterised by a high cost of doing business, limited pools of skilled labour, restrictive employment legislation and a stringent regulatory environment. All these […]
NEWS: Launch of PragmaticChange
I am pleased to announce news of a new venture I have co-founded, called PragmaticChange. PragmaticChange is a collaboration of independent and established consulting professionals across the UK, Ireland and Channel Islands. We are currently eight members, but are looking to grow over the coming months. We believe that by working together to combine our talents and […]
Document management & workflow
Before reading any further, please consider the two questions below: Do you use, or considering to use, an electronic document or content management system (often known as EDM, DMS or ECM)? Do you use, or considering to use, any form of workflow or business process management (BPM) software? If you have answered ‘No’ to both questions then […]
The Importance of Communication During Change
I have written before about communication (click here), where I stated the importance of adapting your message to suit your audience, i.e. communicating the right message, to the right people, at the right time. In this post I am focusing on the effectiveness of your communication and providing some techniques for improvement. How we listen […]
Do you Worry About Things you Can’t Influence?
In 1989 Stephen Covey published his successful book, 7 Habits of Highly Effective People. In this book he introduced the concepts of ‘circles of concern and influence’, using a diagram similar to that below. Covey’s premise was that we spend a lot of time and energy focusing on things that concern us but we have […]
Fix the Root Cause not the Symptoms!
I spend a lot of my time in a wide range of businesses helping them to identify and implement measures to improve performance. These types of assignment generally start with a review of the current state of affairs (the ‘as-is’ situation). Whether I am working with operational processes, technology, organisational structure or governance, a consistent theme is that the […]
