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 digital transformation and technology enabled change
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You are here: Home / Testimonials / Spoor & Fisher

Spoor & Fisher

06/11/2016 by

The various offices of our firm have had the benefit of working with Paul Every of Solitaire Consulting over several years. He has provided input way beyond simply a set of recommendations, by remaining completely involved, and providing constant leadership and support throughout the change process we undertook. His skills in change management are highly developed, but probably his greatest strengths have been his grasp of our business, and his ability to win the trust and respect of everyone he has worked with, across all levels of our organization, even knowing the names and roles of several hundred people! This has certainly played an important part in what he has accomplished. We would not hesitate to engage Paul again for any future projects.”

Jean McIvor, Partner, Spoor & Fisher

Spoor & Fisher engaged Paul Every of Solitaire Consulting to conduct a comprehensive process and systems analysis with a view of improving efficiencies and productivity in our organization. From the outset, Paul inspired confidence with his pragmatic approach, and he gained the trust of partners and staff alike with his calm and rational demeanour. Paul succeeded in delivering practical solutions to real world problems, and guided us through the difficult process of organisational change in a logical and systematic manner. Throughout the process Paul demonstrated a fundamental understanding of not only our business, but also our people, which contributed significantly towards the successful execution of a very constructive project.”

Lodewyk Cilliers, Partner, Spoor & Fisher South Africa

Paul Every was brought into our organisation to improve efficiencies and streamline processes. I quickly gained respect for his ability to see where change was needed; to suggest the necessary changes/improvements; and to ensure a smooth implementation of change processes. Paul combines the logical, structured and organised approach of an engineer with a high EQ. He is able to see to the crux of a problem, see how to fix it and, most importantly, he is able to achieve the necessary buy-in from staff and management alike. For this reason, although Paul’s mandate was limited to processes, he regularly became a management sounding board for deeper and more strategic issues within our firm. Paul has made a significant difference to our organisation – to its processes but also to its strategic outlook and management style. His guidance will leave a lasting impression on our firm.”

Megan Reimers, Partner, Spoor & Fisher South Africa

I have found Paul Every of Solitaire Consulting to be one of a rare breed of consultant; someone who integrates himself so seamlessly into your organisation that you quickly see him as part of the team rather than a hired gun.  His friendly disposition belies a steely resolve to tackle the proverbial elephants in the room, and he is as passionate about improving our business operations as we are.  I have appreciated his straightforward approach and complete lack of ‘consultant speak’, and the manner in which he has been able to engage with staff and management alike, managing the change program with a steady hand.  As we approach the end of Paul’s brief with our firm he leaves us in much better shape than when he came on board, and we will no doubt reap the benefit of his expert guidance for years to come. “

Mark Kemp, Partner, Spoor & Fisher South Africa

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