Are you Responsible or Accountable?
I was discussing the question of responsibility and accountability with one of my clients recently and they were having difficulty distinguishing the two. This was one of the contributory factors why many of the strategies and projects they initiated failed to achieve the outcomes expected. So what is the difference between being responsible for something […]
Solutions to key problems facing business in 2014
I’m delighted to be joining Manx Business Solutions to present seminars in Guernsey and Jersey this autumn. Tuesday 14th October, 11.00am at the Old Government House Hotel, Guernsey and Wednesday 15th October, 11.00am at the Royal Yacht Hotel, Jersey We are finding that businesses today face an ever increasing range of issues, including: Regulation – […]
Case Study: Business Process Review using Lamberhurst 4Sight
I’ve written up this case study to demonstrate the use of the Lamberhurst 4Sight process in conducting a business process review. I used this very successfully during a recent overseas project. It helped to provide focus for the stakeholders and qualitative evidence to back up the recommendations for change. The Company One of the largest […]
Regulatory Change – Clearing the Fog & Considering Conduct
I’m pleased to promote my Colleague, Rachel Whitehouse from The Lamberhurst Corporation, who has written this article on the subject of regulatory change in the financial services industry. by: Rachel Whitehouse, MBA (Cantab.), MA (Oxon.), FIC (Fellow Institute of Consulting) Change is underway in the financial services industry in response to pressure from the regulators […]
Business Improvement Masterclass – Running an Efficient and Effective Business
This is intended to be the first of a series of Business Improvement Masterclasses being held exclusively for members of Genuine Jersey. Paul Every will be presenting on the subject of “Running an Efficient and Effective Business”. The objective of the session will be to define what efficient and effective means for delegates’ particular business, […]
Project Management vs Change Management – is there a difference?
This post has come from Project Manager in Australia and was written by their editor, Adeline Teoh. The views expressed by Adeline are the same as my experiences so I thought it was worth sharing the complete post. Change management isn’t new but it’s certainly becoming more popular as a career choice. But why are so […]
BPM – Where is Your Organisation on the Process Maturity Journey?
“Brilliant process management is our strategy. We get brilliant results from average people managing brilliant processes. We observe that our competitors often get average (or worse) results from brilliant people managing broken processes.” Source: a senior Toyota executive Business process management (BPM) is a systematic approach to making an organisation’s processes and workflows more effective, […]
The Diamond Way – an antidote to failed change programmes
“Everybody has accepted by now that change is unavoidable. But that still implies that change is like death and taxes — it should be postponed as long as possible and no change would be vastly preferable. But in a period of upheaval, such as the one we are living in, change is the norm.” Source: […]
Future proofing your business with Lamberhurst 4Sight
“If you don’t change the direction in which you are going, you might end up where you are headed” Chinese proverb I’ve done a lot of work recently using the Lamberhurst 4Sight process. This is a unique tool, developed by The Lamberhurst Corporation, to systematically evaluate the key aspects of your business and provide you with a […]
Capturing and Creating Value
This is a summary of a short presentation that I delivered today at the 7.45 Breakfast Club in Jersey. Any business needs to provide some sort of value to the clients its serves – if it doesn’t it won’t last very long. This value could be a product that its customers desire or a service. […]
