Trust Industry Technology Seminar – a new breed of trust company
Over the last couple of weeks I have had the pleasure to present to over 70 trust industry professionals in Guernsey, Jersey and the Isle of Man. The seminars introduced the concepts of The Agile Trust Company and 2nd Generation Trust Software. Agile Trust Companies are those that are able to provide excellent customer service, […]
Efficiency & Effectiveness
“Efficiency is doing better what is already being done. Effectiveness is deciding what to do better.” Source: Peter F Drucker I used this subject at a presentation to the 7.45 Breakfast Club this week. Given that the club has members from a very broad spectrum of businesses, including sole traders, I wanted a subject that […]
Proactive Risk Management
“[T]here are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns – there are things we do not know we don’t know.” Source: Donald Rumsfeld The above statement […]
