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Collaborative Working to Guarantee a Successful Systems Implementation

Photo of two people shaking hands

In this final article in my series on Change Management I will discuss how you can best work with your technology provider to guarantee a successful systems implementation. For the purposes of this blog, I will use the offshore trust administration industry as an example, but the principles will apply to other industries as well. […]

Embedding change following a systems implementation project

If you have been following my blog series on managing technology and systems change you will have read about the importance of considering the change process both before and during a systems implementation or upgrade project.  Unfortunately, that was just the easy bit! Implementing a new piece of technology is relatively easy, yes it can […]

Understanding the Context of IT Systems Change

In this first of a series of four articles on implementing a new business system I will be discussing the importance of understanding the context of change in the organisation,  and how to go about establishing the right framework to undertake a significant system implementation project. Given that you are already here looking at this blog […]

New Year, New Office in New Street & New Opportunities

Here we are at the end of another busy year, which I hope has been as successful for you as it has been for me.  Despite the difficult trading conditions, particularly at the beginning of 2012 the year has turned out very well overall. I am now looking forward to another exciting year with lots […]

It’s all about the people

Two events this week have prompted me to produce this post and it just highlights what those of us who practice ‘change management’ know already – it is the people who matter if you want to bring about lasting change in your organisation. Sounds obvious I know, but two conversations this week have made me […]

The Change Equation

The change equation was first developed by Richard Beckhard and Reuben Harris, based on an idea by David Gleicher.  It is a great tool for focussing a team when planning a major change and can always be relied upon to act as a catalyst for discussion. I was first introduced to the Change Equation by […]

The Changing Times

For the latest edition of ‘the changing times’ the newsletter of  The Lamberhurst Corporation Consultancy Network please click here. This month the newsletter includes a profile of yours truly as well as a couple of case studies and an article on Business Improvement that first appeared on this blog as ‘using technology to drive change’. […]

Case Study: Outsourcing Initiative for an Offshore Private Bank

This time I have decided to share one of the case studies I prepared for a recent proposal.  It outlines what can be achieved when your bring together a number of key ingredients; a good project sponsor, buy-in from all levels and a committed project team, who were given the freedom to just get the […]

Case studies and other projects

Another busy week at Solitaire Consulting means that I have had to take my own advice and prioritise the various projects I am working on. The result is another week without a proper blog post! I had planned to blog my presentation called ‘What is change?’ that I delivered to the 7.45 Breakfast Club on […]