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Computers for Romania

With Christmas getting close I am sure many of you are intending to take advantage of the good deals available on PCs, laptops and tablets.  This may mean that the dusty old desktop PC that is taking up space in the spare room needs to go. If it is still in working order, please do […]

Collaborative Working to Guarantee a Successful Systems Implementation

Photo of two people shaking hands

In this final article in my series on Change Management I will discuss how you can best work with your technology provider to guarantee a successful systems implementation. For the purposes of this blog, I will use the offshore trust administration industry as an example, but the principles will apply to other industries as well. […]

Embedding change following a systems implementation project

If you have been following my blog series on managing technology and systems change you will have read about the importance of considering the change process both before and during a systems implementation or upgrade project.  Unfortunately, that was just the easy bit! Implementing a new piece of technology is relatively easy, yes it can […]

Understanding the Context of IT Systems Change

In this first of a series of four articles on implementing a new business system I will be discussing the importance of understanding the context of change in the organisation,  and how to go about establishing the right framework to undertake a significant system implementation project. Given that you are already here looking at this blog […]

iPad, iOS6, WiFi… and is Apple really a great company?

I purchased my first Apple device, a 3rd generation iPad, back in April and have been enormously impressed with it… until this week. Up to now it just works; such a refreshing change from dealing with Windows devices. However, the upgrade to iOS6 has been causing me real pain. The WiFi starting behaving erratically and […]

It’s all about the people

Two events this week have prompted me to produce this post and it just highlights what those of us who practice ‘change management’ know already – it is the people who matter if you want to bring about lasting change in your organisation. Sounds obvious I know, but two conversations this week have made me […]

Trust Industry Technology Seminar – a new breed of trust company

Over the last couple of weeks I have had the pleasure to present to over 70 trust industry professionals in Guernsey, Jersey and the Isle of Man. The seminars introduced the concepts of The Agile Trust Company and 2nd Generation Trust Software. Agile Trust Companies are those that are able to provide excellent customer service, […]

Is Vision, Passion and Action enough?

A while ago (click here), I stated that to be successful a business must have a vision of where it wants to go; it must be passionate about what it does and it must get on and do something about it – i.e. there must be action! I was reminded of this last night as I […]

Using Technology to drive change

“The number one benefit of information technology is that it empowers people to do what they want to do. It lets people be creative. It lets people be productive. It lets people learn things they didn’t think they could learn before, and so in a sense it is all about potential.”   Source: Steve Ballmer, Microsoft […]

How technology can help with employee engagement

In my last post I described The Lamberhurst Employee Engagement Wheel which recognises that the question ‘are your employees engaged?’ is somewhat meaningless unless you also ask ‘engaged with what?’  The wheel identifies 11 facets of the business and poses the key employee engagement question for each one. The segment titled ‘IT – intranet, work […]