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Improving your Governance through technology

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Whilst many of the vCOO engagements we’ve had have involved a very diverse and broad set of deliverables and objectives, they all have one common trait: they have been focussed, in some way or another, on improving operational governance and risk management.  This has taken many forms, but essentially the Clients have engaged Soitaire’s vCOO […]

A Christmas Message 2023

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As the year comes to a close, I want to thank you all for being part of our Solitaire journey, and for trusting us with your business needs. All our clients and partners have shown remarkable adaptability and creativity in facing the challenges and opportunities that this year has brought. We are honoured to work […]

Driving Change Effectively

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The following example comes from a recent case study where, through the vCOO service, we’ve helped a client re-energise, re-prioritise and more effectively communicate a change programme which had stalled and “lost its mojo”.  Through time, it had lost some direction, focus and the Business had forgotten what was driving the programme in the first […]

Making Things Happen! – reflections on “virtual” COO service

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The month of December marked 11 months since the launch of Solitaire’s “virtual” COO service (Virtual Chief Operating Officer)– a service aimed at providing businesses (and business leaders) with an experienced and proven, senior operational resource on a part-time flexible basis.  Of course, there is nothing “virtual” about the service – it is very real, […]

“IT”‘s Complicated

Are you frustrated by IT, and IT Support seems to be a growing list, or black hole of things that struggle to be resolved? As businesses grow, so does the stack of applications, tools, processes and supporting infrastructure.  It’s not uncommon to hear IT teams and management saying they do not have enough resources or […]

Solitaire Consulting welcomes Andy Jarvis as Senior Consultant

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Solitaire Consulting is delighted to announce that Andy Jarvis has joined as a Senior Consultant. Andy joins the business having worked in technology leadership and consulting roles globally, across financial services, telecoms, engineering and the services sector. He brings with him over 20 years’ experience in Technology and Operational leadership at C-suite level, having led […]

TrustQuay Viewpoint Forum 2023

TrustQuay Viewpoint Forum 2023

A review of the inaugural combined TrustQuay and Viewpoint event, in London on 12 October 2023. Following last year’s TrustQuay Forum, this year’s event was heralded as being bigger and better. Not least because it was open to the Viewpoint customer base. This follows the merger of the two market leaders in software for the […]

Guide to Software for Trust Administration, Corporate Services and Alternative Funds

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We are pleased to announce the highly anticipated release of Solitaire Consulting’s latest edition of the Guide to Software for the Trust Administration, Corporate Services, and Alternative Funds sector. Originally published in 2021, this comprehensive resource has been revised and expanded to accurately encompass the full spectrum of available products. With a compilation of over […]

Top productivity tools our clients are using

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Today, I will delve further into this topic by exploring some of the productivity tools used by our clients, including cutting-edge FinTech and RegTech products. While they may not align directly with your business, the underlying principles undoubtedly cross industries, providing you with inspiration on how to streamline and enhance your own business operations. Microsoft […]

Productivity tools to improve efficiency and enhance customer service

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In this article I’m going to start by exploring some of the productivity tools we utilize in our business and how they contribute to enhancing productivity and overall customer experience. Microsoft Teams Microsoft Teams is not just a virtual meeting tool; it is a comprehensive collaboration platform within the Microsoft 365 ecosystem. It offers a […]