Stakeholder Management using the Power Interest Matrix

Project stakeholders

Stakeholder Management is one of the core skills that every Project Manager or Change Manager needs to master. However, in my experience it is something that is often done badly or even ignored completely. In this blog, I will present the Power Interest Matrix as one of the tools I use to help manage project […]

When do you Celebrate Project Success?

Bottles of Champagne in a trophy

One of the technology projects I’m currently managing is nearing ‘go-live’ and I’m working with the client team to complete user acceptance testing and get the inevitable test issues resolved. This project has been a bit of a hard slog and the project team is feeling a bit demoralised and just want to go back to […]

Time. How do you Manage Yours?

Stopwatch with words time for a rethink

Whether you are a manager, business leader, self-employed or even retired, time is undoubtedly your most precious resource.  None of us know how much we are going to have, but on a day to day basis, time is the one thing we all have exactly the same amount of; some of us just choose to […]

What Could you do with a 40% Increase in Efficiency?

Arrows in the middle of a target

Solitaire Consulting is delighted to have been asked, once again, by Manx Business Solutions to speak at one of their technology seminars.  This time the event is being held at the Sefton Hotel, in the Isle of Man on Thursday 19th March 2015. Following their recent award for technology solutions that enabled clients achieve a 40% increase in […]

Are you Responsible or Accountable?

Two people working on laptops together

I was discussing the question of responsibility and accountability with one of my clients recently and they were having difficulty distinguishing the two.  This was one of the contributory factors why many of the strategies and projects they initiated failed to achieve the outcomes expected.   So what is the difference between being responsible for something […]

BPM – Where is Your Organisation on the Process Maturity Journey?

“Brilliant process management is our strategy. We get brilliant results from average people managing brilliant processes. We observe that our competitors often get average (or worse) results from brilliant people managing broken processes.” Source: a senior Toyota executive Business process management (BPM) is a systematic approach to making an organisation’s processes and workflows more effective, […]

Playing Small Does not Serve the World

Mountains and sky landscape

Twice in the past week, I have been reminded of a poem that first appeared in A Return to Love, by Marianne Williamson.  It has often been attributed to the late Nelson Mandela in his inaugural speech as president of the Republic of South Africa.  Although this was just another internet myth, many agree that these words […]

New Year, New Office in New Street & New Opportunities

Here we are at the end of another busy year, which I hope has been as successful for you as it has been for me.  Despite the difficult trading conditions, particularly at the beginning of 2012 the year has turned out very well overall. I am now looking forward to another exciting year with lots […]

The Change Equation

The change equation was first developed by Richard Beckhard and Reuben Harris, based on an idea by David Gleicher.  It is a great tool for focussing a team when planning a major change and can always be relied upon to act as a catalyst for discussion. I was first introduced to the Change Equation by […]

How technology can help with employee engagement

In my last post I described The Lamberhurst Employee Engagement Wheel which recognises that the question ‘are your employees engaged?’ is somewhat meaningless unless you also ask ‘engaged with what?’  The wheel identifies 11 facets of the business and poses the key employee engagement question for each one. The segment titled ‘IT – intranet, work […]